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Human Resources

This Guide has been developed to help community organisations manage their most important resource: their people.

Wherever possible, the Guide has sought to differentiate between human resources (HR) - the people in an organisation - and human resource management (HRM), which is, as the name suggests, the management of an organisation's people.

Good human resource management can directly contribute to an organisation's success in achieving its objectives, regardless of its size or area of service. Personnel that are well-skilled and happy with their job and workplace perform better and are more motivated and productive. What's more, an organisation with a happy work environment will attract people with talent and keep them for longer.

Community organisations are unique: they typically work with lower budgets for wages, salaries, and professional development, and often rely a great deal on volunteer labour. They must also motivate their workforce around the values, vision and mission of the organisation. Therefore, when looking at HRM in a not-for-profit environment, it is necessary to consider what will work in each organisation's context and culture.

For a complete definition of HRM, Australian social enterprise Our Community has an excellent summary and discussion of its principles.


* The Guide is edited and maintained by Nick Stanley. If you have ideas or suggestions about what you would like to see in it, please contact information@community.net.nz

Acknowlegements

We are grateful to Volunteering Canterbury's Ruth Gardner, NZ Federation of Voluntary Welfare Organisations' Tina Reid, and Barrie Humphreys from Massey University's Department of Human Resource Management for assistance with this Guide.

News   (Go to full list of 21 items)

  • Emergency procedures vital to community groups

    How will your organisation stay in operation in the event of a disaster? How will you access information about your staff and volunteers, your beneficiaries, and your supplies and assets, in order to maintain continuity and keep operating?
    Date added: 25 October 2011
  • Human Resource Capability Survey 2011

    The Deputy State Services Commissioner, John Ombler, has released the results of the Human Resource Capability Survey for 2011.
    Date added: 18 October 2011
  • Updated employment resource for sector organisations

    Earlier this year an updated version of the employment resource Mana Mahi was produced.
    Date added: 29 September 2011

Full List

Publications / Resources

  • People Management

    Resources to help build and manage effective employer/employee relationships, based on developing, maintaining, and leading a sustainable and productive workforce. From hiring and induction to performance management and conflict resolution.
    Date updated: 22 July 2011
  • Workplace Management

    A good work environment is one that brings out the best in people. These resources will help an organisation create a beneficial, safe, and lawful place to work.
    Date updated: 28 April 2011
  • Getting Started

    Resources to help an organisation identify its personnel needs, translate those needs into clear positions, policies and programmes that support its objectives, and then begin the recruitment process.
    Date updated: 18 July 2007

Templates

  • Samples and Templates

    Volunteer involvement and administration, Job Analysis Questionaire, Producing a Person Specification, Disciplinary Policy and Procedure, How to avoid a personal grievance.
    Date updated: 24 July 2007

Case Studies

Websites

  • New Zealand Websites

    Useful New Zealand websites on human resource management topics.
    Date added: 24 July 2007
  • Overseas websites

    * Organisations should note that the HRM information on these international websites is not written with New Zealand users in mind. It is unlikely to take into account NZ context, social norms, and legal requirements, and may also include unnecessary legal requirements. We recommend the information be used with caution.
    Date added: 24 July 2007

Email Lists

  • HRNet

    An International list server dedicated to the exchange of ideas between Human Resource professionals. HRNet was formerly operated by Cornell University; this new list is part of Yahoo’s finance ...
    Date updated: 24 July 2007
  • Not-For-Profit Management

    Not strictly an email list, but rather a blog on the not-for-profit scene in Australia and New Zealand. Read postings of the thoughts, opinions and experiences of John Coxon, a management consultant, ...
    Date updated: 15 December 2008