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In this section of the Managing Well catalogue are listed organisations that can provide support with community and voluntary organisation capacity-building needs. Many of the organisations listed offer services to all community and voluntary organisations.
Note: to find an organisation's other resources within Managing Well, use Search with the full form of their name in quotes, not an abbreviation or acronym. Eg Search for "Health Care Aotearoa" not HCA as the short form won't find everything. (To help you with other searches, this page also lists the short form of names, where known.)
The organisations listed below provide information and support to their members. Membership maybe restricted: each organisation has its own membership criteria.
ANGOA is a network of organisations from across the range of national, regional and local non-governmental organisations in Aotearoa New Zealand. Member organisations are active in the areas of health, education, international development, human rights, the environment, youth, women and ethnicity. The association supports its members by providing networking opportunities, sector news, advocacy and lobbying, advice and support. The annual membership subscription is $50 (including GST).
Address PO Box 12 470, Wellington Phone 04 972 7708Fax 04 972 7708Email angoa@paradise.net.nz Website www.angoa.org.nz
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Health Care Aotearoa is a national network of primary health providers which are not-for-profit, and community controlled. The organisation nationally has staff with skills in organisational development and many aspects of health service delivery. Te Wana is a quality programme for primary health care services (see above).
The Council represents and supports the work of Anglican Care, the Baptist Union, Catholic Social Services, the Methodist Church, Presbyterian Support New Zealand and the Salvation Army. Its roles include information gathering, research on social services and building relationships with government officials. The majority of the Council’s work comes under three main policy areas: poverty and housing; children, young people and families; and services for older people.
This umbrella organisation for the councils of social services and other social service networks throughout the country organises conferences and other events, as well as offering advocacy and lobbying, sector news and events updates. The annual subscription is $50.
The Federation aims to support ethnic communities with networking, advocacy and lobbying, and coordinating events.
The Federation of Voluntary Welfare Organisations is a national umbrella group for voluntary social service agencies. It supports its members by providing networking, sector news, advocacy and lobbying, advice and support, publications, seminars and training. The annual subscription starts at $65 (including GST) for organisations with annual expenditure between nothing to $99,999.
Platform exists to give voice to the non-government organisations (NGOs) that provide health and disability services in communities throughout New Zealand. Platform members have a commitment to mental health and work collaboratively to find solutions that work for people and support New Zealand to provide leading edge mental health services. The organisation promotes the interests and welfare of service providers at regional and national levels, links organisations working in the sector, acts as a clearing house, and advocates on behalf of community mental health services.
Address PO Box 6380, Wellington Phone 04 385 0385Email admin@platform.org.nz Website www.platform.org.nz
Social Service Providers Aotearoa Inc. is open to all Section 396 Child and Family Support Services and Section 403 Community Services within New Zealand, approved under the Children, Young Persons and their Families Act 1989. Roles include providing a voice for member organisations, encouraging co-operation between approved services and government departments, responding to challenges to best practice, and providing information and resources to members. Membership is $50 per annum.
Address PO Box 127, OtakiPhone 04 364 0567Email jocwilson@theorganisation.org.nz Website www.theorganisation.org.nz
This is an association of volunteer centres and national organisations that supports, promotes, values and encourages effective volunteering by the people of Aotearoa New Zealand.
The Association is recognised as the primary body that represents the interests of New Zealand social workers. The organisation reflects efforts by its members to have a professional body for social work that respects Te Tiriti O Waitangi and the special characteristics of social work practice in New Zealand. Services include running a competency assessment programme and complaints process, professional indemnity insurance, information sharing, and learning opportunities.
Associations New Zealand is a voluntary professional organisation run by association executives for association executives to benefit of not-for-profit organisations. It has branches in Auckland, Wellington and Christchurch and organises regular seminars, speakers and workshops for members to enhance their performance and their personal development. Annual subscription fees start at $150 (plus GST) for individual membership.
The Association is for individuals across all sections of the community who are involved with managing volunteer programmes within the Australasian region, including Australia and New Zealand. It supports networking, supplies a journal subscription, training information, and some scholarships for members. Membership is $70 per annum.
The Institute is the professional body for people working in fundraising. Resources, training and development opportunities are provided members. Members include full time professional fundraisers, chief executives who have fundraisers working under them and volunteers who are responsible for fundraising. All members are required to adhere to a code of conduct and ethics and to maintain a high level of professionalism.
The Institute promotes excellence in corporate governance, represents directors’ interests and facilitates their professional development through education and training. There are over 3,500 members from the public and private sectors. Information provided includes best practice statements for directors, and monthly newsletters. Training and conferences are available. Some information relevant to not-for-profit organisations is available.
There are many local providers of support and advice. In your area you might be able to access support from local government community advisors, or from local or regional support providers (eg community houses), as well as from the organisations listed below.
Some infrastructure or support providers are dedicated to providing support, advice and coordination regionally or locally. At the time of print we are aware of the following services:
Some infrastructure or support providers are dedicated to providing support, advice and coordination regionally or locally. At the time of preparing the catalogue we were aware of the following services.
This service provides one-to-one professional financial mentoring for not-for-profit organisations in Wellington. It helps organisations improve finance skills, accounting systems and answers questions on GST, PAYE etc. Help with teaching people to prepare final year accounts ready for an auditor is available. The service is mobile and offers subsidised rates.
The Community Group Development service supports not-for-profit organisations in the Waikato region, using a flexible approach to responding to organisations’ needs. Support, training and advice is offered of topics that include strategic and business planning, project / event planning, programme evaluation, fundraising and grant writing, social auditing, and financial management. A mentoring programme for community groups is available.
The Service was established in 2005 to support community groups in the social services sector of the Nelson Tasman region. The Service aims to strengthen and provide key governance and management services to community groups. It is still evolving, and is considering support in the following areas: IT and computers, legal, marketing and media, employment, financial management, and administration.
He Oranga Pounamu Charitable Trust was established to organise and integrate health and social services within the Ngai Tahu takiwa. The Trust acts as a broker for affiliated Māori service providers and Maori community organisations securing funding contracts with the Crown and other funding agencies. He Oranga Pounamu also provides business support services, monitoring and evaluation, opportunities for new development and research to support ongoing development of providers and services.
Social Services Waikato works alongside community-based social service groups, supporting, strengthening and advocating around issues affecting people and organisations in the sector. 'Social services' is defined as caring work in health and welfare that contributes to the wellbeing of people and communities. Roles include supporting networks such as social service managers forum, administering grants, and providing a community advisory service. The advisory service supports and provides information related to analysing needs, evaluating services, training, planning, governing, managing and developing organisations.
Some community and voluntary organisations belong to business-focused providers of advice and information.
The Chamber provides employer support, general business advice, membership networking and marketing opportunities, and training and development, and undertakes lobbying to ensure the continuing promotion of an environment that is supportive of sustainable and profitable business. Businesses in the wider sense are members, including not for profit organisations. Annual subscription rates start at $350 (plus GST) for organisations with 10 or fewer staff.
EMA Central provides services to the business sector including wide range of advice and information on employee relations, employment law and occupational health and safety, newsletters and training, and represent member interests to government and in other forums. Members include Māori enterprises, incorporated societies, associations, charities. Annual subscription rates are based on members’ annual wage and salary bill.
EMA Northern represents over 7200 member organisations north of Taupo. Services provided include employment relations and occupational and workplace safety advice, employment consultancy, skills training and education courses, events and networking opportunities, and publications. The Association responds to local, regional and national government initiatives and policies. Subscriptions start at $370 per annum for organisations with a payroll of less than $100,000 (excluding GST).
The Association is a business-focused organisation providing advice, support and representation for employers in all aspects of employment-related legislation, delivering training and development programmes, and representing members' interests at a local and central government level. Annual subscription rates start at $225 (plus GST) for organisations with less than 10 staff.
The following agencies have a role providing information, advice and support to people working in community and voluntary organisations.
Community Advisory Services help community or voluntary groups find the skills and resources they need to create positive changes within their community. Trained community development advisors work from 16 regional offices, providing information on funding, assistance with planning, including project planning, funding information, advice on setting up legal structures, access to training and group facilitation.The government funds Community Advisory Services and there is no charge to community groups.
The Ministry promotes the development of Pacific peoples in New Zealand so that they can participate in, contribute fully to and share equitably in New Zealand’s social, economic and cultural life. It does this by providing policy and communications advice to Government and its agencies. It also provides advisory assistance to Pacific communities and other entities (including local government) whose activities have a significant impact on Pacific people’s lives. The Ministry uses its extensive network of relationships and links with, Pacific communities to identify Pacific peoples’ aspirations and to ensure they are informed of relevant government policies and programmes.
The regional offices play a crucial role in designing and implementing innovative projects and in the monitoring and evaluation of regional initiatives. These contribute to further policy development.
Heartland Service centres are ‘one-stop’ shops based in rural and provincial centres featuring services and information from a range of government organisations. Official forms, guidelines, email and phone facilities, and government websites are all available. Face-to-face meetings with government organisation representatives on tax advice, finding employees and a range of other matters can be arranged. There is information on funding available for community organisations.
There are centres based in Kaitaia, Kaikohe, Dargaville, Whangarei, Waiheke Island, Pukekohe, Murupara, Opotiki, Kawerau, Ruatoria, Taupo, Turangi, Wairoa, Hawera, Taumarunui, Taihape, Waipukurau, Tararua, Takaka, Kaikoura, Hokitika, Westport, Hornby, Akaroa, Chatham Islands, Waimate, Fairlie, Twizel, Oamaru, Queenstown, Te Anau, Gore, and Balclutha. Outreach centres operating out of existing facilities and visited by government organisations only once or twice a month are available in a further 14 locations.
Te Puni Kōkiri’s efforts are directed towards Māori succeeding as Māori and recognise that success could be as an individual or group. Te Puni Kōkiri is principal advisor on government – Māori relationships. Its focus is on leading and influencing government through policy advice and monitoring, strengthening partnerships through relationship management and supporting Māori to realise their potential.
Te Puni Kōkiri has a network of ten regional offices that link with Māori communities to identify their expectations and opportunities for sustainable development and to communicate relevant government policies and programmes. This work with communities also contributes to further policy development.
Volunteer centres support community and voluntary organisations in a variety of ways. In addition to volunteer matching, welfare, sport and recreation, arts and culture, and education organisations can utilise a range of capacity-building services in professional development, volunteer recruitment and management, and in promoting volunteering.
Each centre provides a unique mix of services. Among the services and support offered are:
Volunteering New Zealand ( VNZ ) has downloadable lists of regional volunteer centres in MS Word and Excel, and Volunteer Wellington has an online list of volunteer centres at:
Website http://www.volunteerwellington.org.nz/volcentre.htm
New Plymouth Volunteering Service ( NPVSNZ )
Address PO Box 885, New PlymouthPhone 06 759 6678Fax 06 769 5360Email npvs@yahoo.co.nz Website: http://www.newplymouthnz.com/LivinginNewPlymouth/CommunityDevelopment/NewPlymouthVolunteerCentre.htm
NB. Check with your local centre as to what services are provided locally.
Community law centres are an important source of support and advice to community and voluntary organisations. Law centres are independent and respond to the needs of their communities so services available vary around the country.
Advice and information is provided to community organisations in many areas of capacity building, including:
The Legal Services Agency ( LSA ) has an up-to-date list of community law centres at:
Website http://www.lsa.govt.nz/03clc.php